Complaints Book

Register an improvement opportunity



RUC: 20550083613

Legal address: Av. Mariscal José de la Mar N° 1253 Int. 604 Urb. Santa Cruz, Miraflores - Lima

Consumer identification

* The response to this claim or complaint will be sent via the indicated email
* in the case of minors

Identification of the contracted good

What do you want to report?

Attach any documents or files that evidence your complaint or claim

Upload a file
Upload a file

Observations and actions taken by the supplier:

The response to this claim or complaint will be sent to the indicated email on this form.

* The formulation of the claim does not prevent from resorting to other channels of settlement of controversies nor is it a prerequisite for filing a complaint to INDECOPI.
** The provider must respond to the claim within a period not exceeding thirty (30) calendar days, being able to extend the term for thirty (30) more days, prior communication to the consumer.

Estadísticas de reclamos recibidos durante el Trimestre 2